Notifying the manufacturer/dealer about a defective vehicle
Owning a luxury car may be your dream. Or perhaps owning a new truck is a requisite for your delivery service. Whatever the aim, the objective of buying a vehicle is to use it. In such a circumstance, how would you feel if you find that the new vehicle you just purchased has a defect?
As a consumer, you have certain privileges. The Lemon Law dictates the consumer’s rights with regard to vehicle purchases. It is best to get in touch with a consumer protection lawyer proficient in your state’s lemon law statutes if you face such a situation. Before you consult a lawyer, here is what you need to do immediately.
The general defects like problem in starting, malfunctioning transmission, sudden stalling and such others are within the scope of these laws. If you face such problems, it is essential to report it to the manufacturer or the authorized dealer from whom you bought the vehicle.
It is the responsibility of the dealer to notify the manufacturer, in writing, about the defect in the car. A time limit of 7 days is there within which the dealer has to send the notice. You may be able to get refund or replacement fro the defective product if the manufacturer thinks your complaint as legitimate.
However, it is easier said than done. If there is a problem, it is best to talk to the consumer protection lawyers in your state. Be sure to find someone specializing in lemon laws and you would be able to handle the situation.
Posted: under Consumer law.